About CalFusion

One partner for the whole stack

CalFusion Networks is a registered US IT company. We manage the technology small and midsize businesses actually run on — the help desk, the phone system, the cabling in the walls, the WiFi, the email, and the doors — and we back it with credentials, written commitments, and one accountable point of contact.

How we're built

A technician network, not a call center

Most IT providers ask you to choose between a small shop that's responsive but thin on capacity, and a large one with capacity but a ticket queue between you and anyone who can decide something.

CalFusion is built to avoid that trade. Field capacity comes from a vetted network of 57 technicians we dispatch and stand behind — so a job can scale up without you paying for idle overhead — while the relationship, scope, scheduling, and quality stay with one accountable owner. You don't coordinate contractors. We do.

We also own our VoIP platform outright rather than reselling someone else's, which means phone issues get resolved by us instead of escalated to a vendor you can't reach.

57

Vetted field technicians

1 hr

Response SLA

24/7

Monitoring & support

10

Services under one roof

Credentials

Checkable, not claimed

Anyone can call themselves an IT company. These are the things you can actually verify.

Registered LLC

CalFusion Networks is a registered limited liability company operating in the United States — not a side arrangement or a handshake.

Certified Technicians

Our technician network holds CompTIA, Cisco, and Microsoft certifications across the disciplines we dispatch for.

Licensed Where Required

Regulated work carries the licensing its jurisdiction requires — access control in Texas, for example, is installed under an Electronic Access Control Device Installer license.

Compliant Installs

Work that carries regulatory obligations gets them handled — signal boosters use FCC-certified equipment and are registered with your carrier.

Our commitments

What we put in writing

Most small providers never formalize any of this. We'd rather be held to it.

1-hour response SLA

A number you can hold us to, not "fast support."

99.9% uptime commitment

Backed by round-the-clock monitoring, not best effort.

Flat-rate pricing

A predictable monthly line item. No surprise invoices.

No long-term lock-in

Month-to-month. We'd rather earn it than trap it.

One point of contact

You reach the account owner, not a tier-one queue.

Straight answers

If something won't work — or we're not the right fit — we'll say so.

How it works

What working with us looks like

01

Assessment

We review what you're running today and where the actual risk and cost sit — free, and yours to keep either way.

02

Fixed scope

A clear written scope and quote before work starts. No hourly creep, no change-order surprises.

03

Onboarding

Systems documented, monitoring deployed, backups verified — the unglamorous part that determines everything later.

04

Ongoing management

Monitoring, patching, support, and periodic reviews of what changed and what's coming.

FAQ

The questions people actually ask

Still curious? Get in touch →

Who actually does the work?

On-site work is performed by our vetted field technician network — 57 technicians holding CompTIA, Cisco, and Microsoft certifications, with additional state licensing where the work requires it. CalFusion owns the relationship, the scope, the scheduling, and the quality, so you deal with one accountable point of contact rather than coordinating contractors yourself.

Is CalFusion big enough to handle our account?

The model is built around this question. Because field capacity comes from a technician network rather than a fixed payroll, we can scale a job up without you carrying overhead you'd end up paying for — and because you deal directly with the account owner rather than a tiered call center, decisions don't sit in a queue. For very large multi-site enterprise rollouts, we'll tell you honestly if a different provider is a better fit.

Is CalFusion a registered business?

Yes. CalFusion Networks is a registered limited liability company operating in the United States.

What certifications does your team hold?

Our technician network holds CompTIA, Cisco, and Microsoft certifications. Regulated work carries the licensing that jurisdiction requires — for example, access control installation in Texas is performed under an Electronic Access Control Device Installer license held by a licensed security contractor.

What happens if something breaks after hours?

Managed IT clients are covered by 24/7 monitoring and a 1-hour response SLA, so alerts are caught and acknowledged outside business hours rather than waiting for someone to open a ticket in the morning.

Let's see if we're a fit

Start with a free assessment. You'll get a clear read on your setup and what we'd do about it — whether or not you hire us.