Managed IT Services

Your outsourced IT department, for one flat rate

CalFusion's managed IT services keep businesses nationwide running with 24/7 monitoring, unlimited help desk, layered cybersecurity, patch management, and backup & disaster recovery — all proactively managed so problems are solved before you ever notice them.

What's included

Everything your business needs to run securely

One plan covers the full lifecycle of your technology — no à la carte surprises.

24/7 Monitoring

Round-the-clock monitoring of servers, networks, and endpoints with automated alerting and remediation.

Unlimited Help Desk

Friendly, U.S.-based support your team can reach by phone, email, or chat — with a ~12-minute average resolution.

Cybersecurity

Endpoint protection, email security, MFA, and continuous threat detection to keep attackers out.

Patch Management

Automated OS and application updates keep every device hardened against the latest vulnerabilities.

Backup & Disaster Recovery

Automated, encrypted backups and tested recovery plans so a ransomware hit or outage never ends your business.

Cloud Management

Microsoft 365, identity, and cloud infrastructure managed and optimized for cost and performance.

How onboarding works

From assessment to fully managed in days

Step 01

Free Assessment

We audit your network, security posture, and pain points — then show you exactly what we'd improve.

Step 02

Onboard & Secure

We deploy monitoring agents, harden security, set up backups, and document your environment — with zero downtime.

Step 03

Proactive Management

We monitor, maintain, and support everything — meeting regularly to align IT with your goals.

99.9%

Uptime SLA

12 min

Avg. resolution

24/7

Monitoring

0

Surprise invoices

FAQ

Managed IT questions, answered

Still curious? Get in touch →

What are managed IT services?

Managed IT services means CalFusion proactively monitors, maintains, secures, and supports your entire technology environment for a flat monthly fee — effectively acting as your outsourced IT department.

How much do managed IT services cost?

Most clients pay a predictable per-user or per-device monthly rate. After a free assessment we provide a fixed quote with no hidden fees and no long-term lock-in.

How fast is your support response?

Our average ticket resolution is around 12 minutes, backed by a 99.9% uptime SLA and 24/7 monitoring of your systems.

Do you work with our existing tools?

Yes. We support Microsoft 365, Google Workspace, common line-of-business apps, and most existing hardware — and we'll recommend upgrades only where they genuinely help.

Ready to stop fighting your IT?

Book a free assessment and we'll map out a plan to make your technology reliable, secure, and predictable.